diff --git a/extensions/voice-call/src/manager/events.test.ts b/extensions/voice-call/src/manager/events.test.ts
index 23409d79a05..f979fb1d92e 100644
--- a/extensions/voice-call/src/manager/events.test.ts
+++ b/extensions/voice-call/src/manager/events.test.ts
@@ -416,4 +416,45 @@ describe("processEvent (functional)", () => {
     expect(call.transcript).toHaveLength(1);
     expect(Array.from(ctx.processedEventIds)).toEqual(["stable-key-1"]);
   });
+
+  it("keeps retryable call.error events replayable", () => {
+    const now = Date.now();
+    const ctx = createContext();
+    ctx.activeCalls.set("call-retryable-error", {
+      callId: "call-retryable-error",
+      providerCallId: "provider-retryable-error",
+      provider: "plivo",
+      direction: "outbound",
+      state: "active",
+      from: "+15550000000",
+      to: "+15550000001",
+      startedAt: now,
+      transcript: [],
+      processedEventIds: [],
+      metadata: {},
+    });
+    ctx.providerCallIdMap.set("provider-retryable-error", "call-retryable-error");
+
+    const event: NormalizedEvent = {
+      id: "evt-retryable-error",
+      dedupeKey: "stable-retryable-error",
+      type: "call.error",
+      callId: "call-retryable-error",
+      providerCallId: "provider-retryable-error",
+      timestamp: now + 1,
+      error: "temporary upstream failure",
+      retryable: true,
+    };
+
+    processEvent(ctx, event);
+    processEvent(ctx, event);
+
+    const call = ctx.activeCalls.get("call-retryable-error");
+    if (!call) {
+      throw new Error("expected retryable error call to remain active");
+    }
+    expect(call.state).toBe("active");
+    expect(Array.from(ctx.processedEventIds)).toEqual([]);
+    expect(call.processedEventIds).toEqual([]);
+  });
 });
diff --git a/extensions/voice-call/src/manager/events.ts b/extensions/voice-call/src/manager/events.ts
index fba7ec2675a..f15fbf0ee8f 100644
--- a/extensions/voice-call/src/manager/events.ts
+++ b/extensions/voice-call/src/manager/events.ts
@@ -161,8 +161,6 @@ export function processEvent(ctx: EventContext, event: NormalizedEvent): void {
     return;
   }
 
-  ctx.processedEventIds.add(dedupeKey);
-
   if (event.providerCallId && event.providerCallId !== call.providerCallId) {
     const previousProviderCallId = call.providerCallId;
     call.providerCallId = event.providerCallId;
@@ -175,7 +173,11 @@ export function processEvent(ctx: EventContext, event: NormalizedEvent): void {
     }
   }
 
-  call.processedEventIds.push(dedupeKey);
+  const shouldCommitReplayKey = !(event.type === "call.error" && event.retryable);
+  if (shouldCommitReplayKey) {
+    ctx.processedEventIds.add(dedupeKey);
+    call.processedEventIds.push(dedupeKey);
+  }
 
   switch (event.type) {
     case "call.initiated":
@@ -247,6 +249,8 @@ export function processEvent(ctx: EventContext, event: NormalizedEvent): void {
         });
         return;
       }
+      // Keep retryable provider errors replayable so a redelivery can still
+      // drive later recovery or terminal handling for the same event key.
       break;
   }