docs: replace english locale mirrors with translated landing pages

This commit is contained in:
xvlad
2026-02-05 17:51:15 -03:00
committed by Peter Steinberger
parent 8bccf9e8ed
commit 72676d318e
613 changed files with 34 additions and 110885 deletions

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---
summary: "Help hub: common fixes, install sanity, and where to look when something breaks"
read_when:
- Youre new and want the “what do I click/run” guide
- Something broke and you want the fastest path to a fix
title: "Help"
---
# Help
If you want a quick “get unstuck” flow, start here:
- **Troubleshooting:** [Start here](/help/troubleshooting)
- **Install sanity (Node/npm/PATH):** [Install](/install#nodejs--npm-path-sanity)
- **Gateway issues:** [Gateway troubleshooting](/gateway/troubleshooting)
- **Logs:** [Logging](/logging) and [Gateway logging](/gateway/logging)
- **Repairs:** [Doctor](/gateway/doctor)
If youre looking for conceptual questions (not “something broke”):
- [FAQ (concepts)](/help/faq)

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summary: "Troubleshooting hub: symptoms → checks → fixes"
read_when:
- You see an error and want the fix path
- The installer says “success” but the CLI doesnt work
title: "Troubleshooting"
---
# Troubleshooting
## First 60 seconds
Run these in order:
```bash
openclaw status
openclaw status --all
openclaw gateway probe
openclaw logs --follow
openclaw doctor
```
If the gateway is reachable, deep probes:
```bash
openclaw status --deep
```
## Common “it broke” cases
### `openclaw: command not found`
Almost always a Node/npm PATH issue. Start here:
- [Install (Node/npm PATH sanity)](/install#nodejs--npm-path-sanity)
### Installer fails (or you need full logs)
Re-run the installer in verbose mode to see the full trace and npm output:
```bash
curl -fsSL https://openclaw.ai/install.sh | bash -s -- --verbose
```
For beta installs:
```bash
curl -fsSL https://openclaw.ai/install.sh | bash -s -- --beta --verbose
```
You can also set `OPENCLAW_VERBOSE=1` instead of the flag.
### Gateway “unauthorized”, cant connect, or keeps reconnecting
- [Gateway troubleshooting](/gateway/troubleshooting)
- [Gateway authentication](/gateway/authentication)
### Control UI fails on HTTP (device identity required)
- [Gateway troubleshooting](/gateway/troubleshooting)
- [Control UI](/web/control-ui#insecure-http)
### `docs.openclaw.ai` shows an SSL error (Comcast/Xfinity)
Some Comcast/Xfinity connections block `docs.openclaw.ai` via Xfinity Advanced Security.
Disable Advanced Security or add `docs.openclaw.ai` to the allowlist, then retry.
- Xfinity Advanced Security help: https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
- Quick sanity checks: try a mobile hotspot or VPN to confirm its ISP-level filtering
### Service says running, but RPC probe fails
- [Gateway troubleshooting](/gateway/troubleshooting)
- [Background process / service](/gateway/background-process)
### Model/auth failures (rate limit, billing, “all models failed”)
- [Models](/cli/models)
- [OAuth / auth concepts](/concepts/oauth)
### `/model` says `model not allowed`
This usually means `agents.defaults.models` is configured as an allowlist. When its non-empty,
only those provider/model keys can be selected.
- Check the allowlist: `openclaw config get agents.defaults.models`
- Add the model you want (or clear the allowlist) and retry `/model`
- Use `/models` to browse the allowed providers/models
### When filing an issue
Paste a safe report:
```bash
openclaw status --all
```
If you can, include the relevant log tail from `openclaw logs --follow`.