diff --git a/docs/channels/troubleshooting.md b/docs/channels/troubleshooting.md
index 9c492774ba0..aeb69299afb 100644
--- a/docs/channels/troubleshooting.md
+++ b/docs/channels/troubleshooting.md
@@ -26,7 +26,7 @@ Healthy baseline:
 
 - `Runtime: running`
 - `RPC probe: ok`
-- Channel probe shows connected/ready
+- Channel probe shows transport connected and, where supported, `works` or `audit ok`
 
 ## WhatsApp
 
diff --git a/docs/cli/channels.md b/docs/cli/channels.md
index 0fa90364528..440cee73b99 100644
--- a/docs/cli/channels.md
+++ b/docs/cli/channels.md
@@ -33,6 +33,12 @@ openclaw channels logs --channel all
 - `channels resolve`: `<entries...>`, `--channel <name>`, `--account <id>`, `--kind <auto|user|group>`, `--json`
 - `channels logs`: `--channel <name|all>`, `--lines <n>`, `--json`
 
+`channels status --probe` is the live path: on a reachable gateway it runs per-account
+`probeAccount` and optional `auditAccount` checks, so output can include transport
+state plus probe results such as `works`, `probe failed`, `audit ok`, or `audit failed`.
+If the gateway is unreachable, `channels status` falls back to config-only summaries
+instead of live probe output.
+
 ## Add / remove accounts
 
 ```bash
diff --git a/docs/cli/index.md b/docs/cli/index.md
index 3441fee0005..85bddcf8824 100644
--- a/docs/cli/index.md
+++ b/docs/cli/index.md
@@ -669,7 +669,7 @@ Manage chat channel accounts (WhatsApp/Telegram/Discord/Google Chat/Slack/Matter
 Subcommands:
 
 - `channels list`: show configured channels and auth profiles.
-- `channels status`: check gateway reachability and channel health (`--probe` runs extra checks; use `openclaw health` or `openclaw status --deep` for gateway health probes).
+- `channels status`: check gateway reachability and channel health (`--probe` runs live per-account probe/audit checks when the gateway is reachable; if not, it falls back to config-only channel summaries. Use `openclaw health` or `openclaw status --deep` for broader gateway health probes).
 - Tip: `channels status` prints warnings with suggested fixes when it can detect common misconfigurations (then points you to `openclaw doctor`).
 - `channels logs`: show recent channel logs from the gateway log file.
 - `channels add`: wizard-style setup when no flags are passed; flags switch to non-interactive mode.
@@ -733,6 +733,7 @@ Notes:
 
 - `channels login` supports `--verbose`.
 - `channels capabilities --account` only applies when `--channel` is set.
+- `channels status --probe` can show transport state plus probe/audit results such as `works`, `probe failed`, `audit ok`, or `audit failed`, depending on channel support.
 
 More detail: [/concepts/oauth](/concepts/oauth)
 
diff --git a/docs/gateway/index.md b/docs/gateway/index.md
index 9b9049b6089..098ef4fd4cf 100644
--- a/docs/gateway/index.md
+++ b/docs/gateway/index.md
@@ -57,6 +57,10 @@ Healthy baseline: `Runtime: running` and `RPC probe: ok`.
 openclaw channels status --probe
 ```
 
+With a reachable gateway this runs live per-account channel probes and optional audits.
+If the gateway is unreachable, the CLI falls back to config-only channel summaries instead
+of live probe output.
+
   </Step>
 </Steps>
 
diff --git a/docs/gateway/troubleshooting.md b/docs/gateway/troubleshooting.md
index c27ff142d14..83c67d247f6 100644
--- a/docs/gateway/troubleshooting.md
+++ b/docs/gateway/troubleshooting.md
@@ -27,7 +27,8 @@ Expected healthy signals:
 
 - `openclaw gateway status` shows `Runtime: running` and `RPC probe: ok`.
 - `openclaw doctor` reports no blocking config/service issues.
-- `openclaw channels status --probe` shows connected/ready channels.
+- `openclaw channels status --probe` shows live per-account transport status and,
+  where supported, probe/audit results such as `works` or `audit ok`.
 
 ## Anthropic 429 extra usage required for long context
 
diff --git a/docs/help/troubleshooting.md b/docs/help/troubleshooting.md
index 330d2d8ae93..81591c8f6e8 100644
--- a/docs/help/troubleshooting.md
+++ b/docs/help/troubleshooting.md
@@ -31,7 +31,9 @@ Good output in one line:
 - `openclaw gateway probe` → expected gateway target is reachable (`Reachable: yes`). `RPC: limited - missing scope: operator.read` is degraded diagnostics, not a connect failure.
 - `openclaw gateway status` → `Runtime: running` and `RPC probe: ok`.
 - `openclaw doctor` → no blocking config/service errors.
-- `openclaw channels status --probe` → channels report `connected` or `ready`.
+- `openclaw channels status --probe` → reachable gateway returns live per-account
+  transport state plus probe/audit results such as `works` or `audit ok`; if the
+  gateway is unreachable, the command falls back to config-only summaries.
 - `openclaw logs --follow` → steady activity, no repeating fatal errors.
 
 ## Anthropic long context 429
@@ -101,7 +103,7 @@ flowchart TD
 
     - `Runtime: running`
     - `RPC probe: ok`
-    - Your channel shows connected/ready in `channels status --probe`
+    - Your channel shows transport connected and, where supported, `works` or `audit ok` in `channels status --probe`
     - Sender appears approved (or DM policy is open/allowlist)
 
     Common log signatures: