diff --git a/CHANGELOG.md b/CHANGELOG.md
index 429de870f97..a2001be2869 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -13,6 +13,7 @@ Docs: https://docs.openclaw.ai
 
 ### Fixes
 
+- Auto-reply/commands: stop bare `/reset` and `/new` after reset hooks acknowledge the command, so non-ACP channels no longer fall through into empty provider calls while `/reset <message>` and `/new <message>` still seed the next model turn. Fixes #73367. Thanks @hoyanhan and @wenxu007.
 - Agents/Anthropic: send implicit Anthropic beta headers only to direct public Anthropic endpoints, including OAuth, so custom Anthropic-compatible providers no longer mis-handle unsupported beta flags unless explicitly configured. Refs #73346. Thanks @byBrodowski.
 - Skills: require explicit `skills.entries.coding-agent.enabled` before exposing the bundled coding-agent skill, so installs with Codex on PATH but no OpenAI auth do not silently offer Codex delegation. Fixes #73358. Thanks @LaFleurAdvertising and @Sanjays2402.
 - Plugins/startup: precompute bundled runtime mirror fingerprints before taking the mirror lock, including dist-runtime canonical roots, so Docker Desktop/WSL cold starts no longer hold `.openclaw-runtime-mirror.lock` while scanning slow persisted volumes. Fixes #73339. Thanks @1yihui.
diff --git a/src/auto-reply/reply/commands-reset-hooks.test.ts b/src/auto-reply/reply/commands-reset-hooks.test.ts
index 8ac9c06014e..1b1b5809923 100644
--- a/src/auto-reply/reply/commands-reset-hooks.test.ts
+++ b/src/auto-reply/reply/commands-reset-hooks.test.ts
@@ -430,4 +430,52 @@ describe("handleCommands reset hooks", () => {
     expect(triggerInternalHookMock).not.toHaveBeenCalled();
     expect(resetMocks.resetConfiguredBindingTargetInPlace).not.toHaveBeenCalled();
   });
+
+  it("acknowledges bare /reset without falling through to model execution", async () => {
+    const params = buildResetParams("/reset", {
+      commands: { text: true },
+      channels: { whatsapp: { allowFrom: ["*"] } },
+    } as OpenClawConfig);
+
+    const result = await maybeHandleResetCommand(params);
+
+    expect(result).toEqual({
+      shouldContinue: false,
+      reply: { text: "✅ Session reset." },
+    });
+    expect(triggerInternalHookMock).toHaveBeenCalledWith(
+      expect.objectContaining({ type: "command", action: "reset" }),
+    );
+  });
+
+  it("acknowledges bare /new without falling through to model execution", async () => {
+    const params = buildResetParams("/new", {
+      commands: { text: true },
+      channels: { whatsapp: { allowFrom: ["*"] } },
+    } as OpenClawConfig);
+
+    const result = await maybeHandleResetCommand(params);
+
+    expect(result).toEqual({
+      shouldContinue: false,
+      reply: { text: "✅ New session started." },
+    });
+    expect(triggerInternalHookMock).toHaveBeenCalledWith(
+      expect.objectContaining({ type: "command", action: "new" }),
+    );
+  });
+
+  it("keeps reset tails falling through so the model receives the user input", async () => {
+    const params = buildResetParams("/new take notes", {
+      commands: { text: true },
+      channels: { whatsapp: { allowFrom: ["*"] } },
+    } as OpenClawConfig);
+
+    const result = await maybeHandleResetCommand(params);
+
+    expect(result).toBeNull();
+    expect(triggerInternalHookMock).toHaveBeenCalledWith(
+      expect.objectContaining({ type: "command", action: "new" }),
+    );
+  });
 });
diff --git a/src/auto-reply/reply/commands-reset.ts b/src/auto-reply/reply/commands-reset.ts
index 920a7ebcebf..7f856220826 100644
--- a/src/auto-reply/reply/commands-reset.ts
+++ b/src/auto-reply/reply/commands-reset.ts
@@ -166,5 +166,13 @@ export async function maybeHandleResetCommand(
     previousSessionEntry: params.previousSessionEntry,
     workspaceDir: params.workspaceDir,
   });
+  if (!resetTail) {
+    return {
+      shouldContinue: false,
+      reply: {
+        text: commandAction === "reset" ? "✅ Session reset." : "✅ New session started.",
+      },
+    };
+  }
   return null;
 }