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fix(voice-call): support per-call session scope

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Peter Steinberger
2026-05-02 08:42:38 +01:00
parent b9096de37c
commit e4aab1419a
17 changed files with 298 additions and 17 deletions
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11
docs/plugins/voice-call.md
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@@ -109,6 +109,7 @@ Voice-call credentials accept SecretRefs. `plugins.entries.voice-call.config.twi
provider: "twilio", // or "telnyx" | "plivo" | "mock"
fromNumber: "+15550001234", // or TWILIO_FROM_NUMBER for Twilio
toNumber: "+15550005678",
sessionScope: "per-phone", // per-phone | per-call
twilio: {
accountSid: "ACxxxxxxxx",
@@ -192,6 +193,14 @@ Voice-call credentials accept SecretRefs. `plugins.entries.voice-call.config.twi
</Accordion>
</AccordionGroup>
## Session scope
By default, Voice Call uses `sessionScope: "per-phone"` so repeat calls from
the same caller keep conversation memory. Set `sessionScope: "per-call"` when
each carrier call should start with fresh context, for example reception,
booking, IVR, or Google Meet bridge flows where the same phone number may
represent different meetings.
## Realtime voice conversations
`realtime` selects a full-duplex realtime voice provider for live call
@@ -212,7 +221,7 @@ Current runtime behaviour:
- Voice Call exposes the shared `openclaw_agent_consult` realtime tool by default. The realtime model can call it when the caller asks for deeper reasoning, current information, or normal OpenClaw tools.
- `realtime.fastContext.enabled` is default-off. When enabled, Voice Call first searches indexed memory/session context for the consult question and returns those snippets to the realtime model within `realtime.fastContext.timeoutMs` before falling back to the full consult agent only if `realtime.fastContext.fallbackToConsult` is true.
- If `realtime.provider` points at an unregistered provider, or no realtime voice provider is registered at all, Voice Call logs a warning and skips realtime media instead of failing the whole plugin.
- Consult session keys reuse the existing voice session when available, then fall back to the caller/callee phone number so follow-up consult calls keep context during the call.
- Consult session keys reuse the stored call session when available, then fall back to the configured `sessionScope` (`per-phone` by default, or `per-call` for isolated calls).
### Tool policy