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fix(whatsapp): honor env proxy during QR login

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This commit is contained in:
Peter Steinberger
2026-04-27 11:30:20 +01:00
parent f0b327cf68
commit f50fb73560
7 changed files with 69 additions and 17 deletions
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11
docs/channels/troubleshooting.md
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@@ -31,11 +31,12 @@ Healthy baseline:
### WhatsApp failure signatures
| Symptom | Fastest check | Fix |
| ------------------------------- | --------------------------------------------------- | ------------------------------------------------------- |
| Connected but no DM replies | `openclaw pairing list whatsapp` | Approve sender or switch DM policy/allowlist. |
| Group messages ignored | Check `requireMention` + mention patterns in config | Mention the bot or relax mention policy for that group. |
| Random disconnect/relogin loops | `openclaw channels status --probe` + logs | Re-login and verify credentials directory is healthy. |
| Symptom | Fastest check | Fix |
| ------------------------------- | --------------------------------------------------- | -------------------------------------------------------- |
| Connected but no DM replies | `openclaw pairing list whatsapp` | Approve sender or switch DM policy/allowlist. |
| Group messages ignored | Check `requireMention` + mention patterns in config | Mention the bot or relax mention policy for that group. |
| QR login times out with 408 | Check gateway `HTTPS_PROXY` / `HTTP_PROXY` env | Set a reachable proxy; use `NO_PROXY` only for bypasses. |
| Random disconnect/relogin loops | `openclaw channels status --probe` + logs | Re-login and verify credentials directory is healthy. |
Full troubleshooting: [WhatsApp troubleshooting](/channels/whatsapp#troubleshooting)

7
docs/channels/whatsapp.md
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@@ -526,6 +526,13 @@ Behavior notes:
</Accordion>
<Accordion title="QR login times out behind a proxy">
Symptom: `openclaw channels login --channel whatsapp` fails before showing a usable QR code with `status=408 Request Time-out` or a TLS socket disconnect.
WhatsApp Web login uses the gateway host's standard proxy environment (`HTTPS_PROXY`, `HTTP_PROXY`, lowercase variants, and `NO_PROXY`). Verify the gateway process inherits the proxy env and that `NO_PROXY` does not match `mmg.whatsapp.net`.
</Accordion>
<Accordion title="No active listener when sending">
Outbound sends fail fast when no active gateway listener exists for the target account.