name: Feature request description: Propose a new capability or product improvement. title: "[Feature]: " labels: - enhancement body: - type: markdown attributes: value: | Help us evaluate this request with concrete use cases and tradeoffs. - type: textarea id: summary attributes: label: Summary description: One-line statement of the requested capability. placeholder: Add per-channel default response prefix. validations: required: true - type: textarea id: problem attributes: label: Problem to solve description: What user pain this solves and why current behavior is insufficient. placeholder: Agents cannot distinguish persona context in mixed channels, causing misrouted follow-ups. validations: required: true - type: textarea id: proposed_solution attributes: label: Proposed solution description: Desired behavior/API/UX with as much specificity as possible. placeholder: Support channels..responsePrefix with default fallback and account-level override. validations: required: true - type: textarea id: alternatives attributes: label: Alternatives considered description: Other approaches considered and why they are weaker. placeholder: Manual prefixing in prompts is inconsistent and hard to enforce. - type: textarea id: impact attributes: label: Impact description: | Explain who is affected, severity/urgency, how often this pain occurs, and practical consequences. Include: - Affected users/systems/channels - Severity (annoying, blocks workflow, etc.) - Frequency (always/intermittent/edge case) - Consequence (delays, errors, extra manual work, etc.) placeholder: | Affected: Multi-team shared channels Severity: Medium Frequency: Daily Consequence: +20 minutes/day/operator and delayed alerts validations: required: true - type: textarea id: evidence attributes: label: Evidence/examples description: Prior art, links, screenshots, logs, or metrics. placeholder: Comparable behavior in X, sample config, and screenshot of current limitation. - type: textarea id: additional_information attributes: label: Additional information description: Extra context, constraints, or references not covered above. placeholder: Must remain backward-compatible with existing config keys.