Synology Chat (plugin)

Status: supported via plugin as a direct-message channel using Synology Chat webhooks. The plugin accepts inbound messages from Synology Chat outgoing webhooks and sends replies through a Synology Chat incoming webhook.

Plugin required

Synology Chat is plugin-based and not part of the default core channel install.

Install from a local checkout:

openclaw plugins install ./extensions/synology-chat

Details: Plugins

Quick setup

Install and enable the Synology Chat plugin.
In Synology Chat integrations:
- Create an incoming webhook and copy its URL.
- Create an outgoing webhook with your secret token.
Point the outgoing webhook URL to your OpenClaw gateway:
- https://gateway-host/webhook/synology by default.
- Or your custom channels.synology-chat.webhookPath.
Configure channels.synology-chat in OpenClaw.
Restart gateway and send a DM to the Synology Chat bot.

Minimal config:

{
  channels: {
    "synology-chat": {
      enabled: true,
      token: "synology-outgoing-token",
      incomingUrl: "https://nas.example.com/webapi/entry.cgi?api=SYNO.Chat.External&method=incoming&version=2&token=...",
      webhookPath: "/webhook/synology",
      dmPolicy: "allowlist",
      allowedUserIds: ["123456"],
      rateLimitPerMinute: 30,
      allowInsecureSsl: false,
    },
  },
}

Environment variables

For the default account, you can use env vars:

SYNOLOGY_CHAT_TOKEN
SYNOLOGY_CHAT_INCOMING_URL
SYNOLOGY_NAS_HOST
SYNOLOGY_ALLOWED_USER_IDS (comma-separated)
SYNOLOGY_RATE_LIMIT
OPENCLAW_BOT_NAME

Config values override env vars.

DM policy and access control

dmPolicy: "allowlist" is the recommended default.
allowedUserIds accepts a list (or comma-separated string) of Synology user IDs.
In allowlist mode, an empty allowedUserIds list is treated as misconfiguration and the webhook route will not start (use dmPolicy: "open" for allow-all).
dmPolicy: "open" allows any sender.
dmPolicy: "disabled" blocks DMs.
Pairing approvals work with:
- openclaw pairing list synology-chat
- openclaw pairing approve synology-chat <CODE>

Outbound delivery

Use numeric Synology Chat user IDs as targets.

Examples:

openclaw message send --channel synology-chat --target 123456 --text "Hello from OpenClaw"
openclaw message send --channel synology-chat --target synology-chat:123456 --text "Hello again"

Media sends are supported by URL-based file delivery.

Multi-account

Multiple Synology Chat accounts are supported under channels.synology-chat.accounts. Each account can override token, incoming URL, webhook path, DM policy, and limits.

{
  channels: {
    "synology-chat": {
      enabled: true,
      accounts: {
        default: {
          token: "token-a",
          incomingUrl: "https://nas-a.example.com/...token=...",
        },
        alerts: {
          token: "token-b",
          incomingUrl: "https://nas-b.example.com/...token=...",
          webhookPath: "/webhook/synology-alerts",
          dmPolicy: "allowlist",
          allowedUserIds: ["987654"],
        },
      },
    },
  },
}

Security notes

Keep token secret and rotate it if leaked.
Keep allowInsecureSsl: false unless you explicitly trust a self-signed local NAS cert.
Inbound webhook requests are token-verified and rate-limited per sender.
Prefer dmPolicy: "allowlist" for production.

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