openclaw/docs/channels/clickclack.md

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ClickClack bot-token channel setup and target syntax	Connecting OpenClaw to a ClickClack workspace Testing ClickClack bot identities	ClickClack

ClickClack connects OpenClaw to a self-hosted ClickClack workspace through first-class ClickClack bot tokens.

Use this when you want an OpenClaw agent to appear as a ClickClack bot user. ClickClack supports independent service bots and user-owned bots; user-owned bots keep an owner_user_id and receive only the token scopes you grant.

Quick setup

Create a bot token in ClickClack:

clickclack admin bot create \
  --workspace <workspace_id_or_slug> \
  --name "OpenClaw" \
  --handle openclaw \
  --scopes bot:write \
  --plain

For a user-owned bot, add --owner <user_id>.

Configure OpenClaw:

{
  plugins: {
    entries: {
      clickclack: {
        llm: {
          allowAgentIdOverride: true,
        },
      },
    },
  },
  channels: {
    clickclack: {
      enabled: true,
      baseUrl: "https://app.clickclack.chat",
      token: { source: "env", provider: "default", id: "CLICKCLACK_BOT_TOKEN" },
      workspace: "default",
      defaultTo: "channel:general",
      agentId: "clickclack-bot",
      replyMode: "model",
    },
  },
}

Then run:

export CLICKCLACK_BOT_TOKEN="ccb_..."
openclaw gateway

Multiple bots

Each account opens its own ClickClack realtime connection and uses its own bot token.

{
  plugins: {
    entries: {
      clickclack: {
        llm: {
          allowAgentIdOverride: true,
        },
      },
    },
  },
  channels: {
    clickclack: {
      enabled: true,
      baseUrl: "https://app.clickclack.chat",
      defaultAccount: "service",
      accounts: {
        service: {
          token: { source: "env", provider: "default", id: "CLICKCLACK_SERVICE_BOT_TOKEN" },
          workspace: "default",
          defaultTo: "channel:general",
          agentId: "service-bot",
          replyMode: "model",
        },
        peter: {
          token: { source: "env", provider: "default", id: "CLICKCLACK_PETER_BOT_TOKEN" },
          workspace: "default",
          defaultTo: "dm:usr_...",
          agentId: "peter-bot",
          replyMode: "model",
        },
      },
    },
  },
}

replyMode: "model" uses api.runtime.llm.complete directly for short bot replies. When an account sets agentId, OpenClaw requires the explicit plugins.entries.clickclack.llm.allowAgentIdOverride trust bit so the plugin can run completions for that bot agent. Keep it off if you only use the default agent route.

Targets

• channel:<name-or-id> sends to a workspace channel. Bare targets default to channel:.
• dm:<user_id> creates or reuses a direct conversation with that user.
• thread:<message_id> replies in an existing thread.

Examples:

openclaw message send --channel clickclack --target channel:general --message "hello"
openclaw message send --channel clickclack --target dm:usr_123 --message "hello"
openclaw message send --channel clickclack --target thread:msg_123 --message "following up"

Permissions

ClickClack token scopes are enforced by the ClickClack API.

• bot:read: read workspace/channel/message/thread/DM/realtime/profile data.
• bot:write: bot:read plus channel messages, thread replies, DMs, and uploads.
• bot:admin: bot:write plus channel creation.

OpenClaw only needs bot:write for normal agent chat.

Troubleshooting

• ClickClack is not configured: set channels.clickclack.token or CLICKCLACK_BOT_TOKEN.
• workspace not found: set workspace to the workspace id or slug returned by ClickClack.
• No inbound replies: confirm the token has realtime read access and the bot is not replying to its own messages.
• Channel sends fail: verify the bot is a member of the workspace and has bot:write.