Files
openclaw/extensions/msteams/src/monitor-handler/message-handler.ts
2026-04-30 04:08:47 +01:00

1001 lines
35 KiB
TypeScript

import { formatAllowlistMatchMeta } from "openclaw/plugin-sdk/allow-from";
import { resolveInboundMentionDecision } from "openclaw/plugin-sdk/channel-inbound";
import {
logInboundDrop,
resolveInboundSessionEnvelopeContext,
} from "openclaw/plugin-sdk/channel-inbound";
import { resolveDualTextControlCommandGate } from "openclaw/plugin-sdk/command-gating";
import {
filterSupplementalContextItems,
resolveChannelContextVisibilityMode,
shouldIncludeSupplementalContext,
} from "openclaw/plugin-sdk/context-visibility-runtime";
import { evaluateSenderGroupAccessForPolicy } from "openclaw/plugin-sdk/group-access";
import {
dispatchReplyFromConfigWithSettledDispatcher,
hasFinalInboundReplyDispatch,
resolveInboundReplyDispatchCounts,
} from "openclaw/plugin-sdk/inbound-reply-dispatch";
import {
buildPendingHistoryContextFromMap,
DEFAULT_GROUP_HISTORY_LIMIT,
recordPendingHistoryEntryIfEnabled,
type HistoryEntry,
} from "openclaw/plugin-sdk/reply-history";
import {
buildMSTeamsAttachmentPlaceholder,
buildMSTeamsMediaPayload,
type MSTeamsAttachmentLike,
summarizeMSTeamsHtmlAttachments,
} from "../attachments.js";
import { isRecord } from "../attachments/shared.js";
import type { StoredConversationReference } from "../conversation-store.js";
import { formatUnknownError } from "../errors.js";
import {
fetchThreadReplies,
formatThreadContext,
resolveTeamGroupId,
type GraphThreadMessage,
} from "../graph-thread.js";
import { resolveGraphChatId } from "../graph-upload.js";
import {
extractMSTeamsConversationMessageId,
extractMSTeamsQuoteInfo,
normalizeMSTeamsConversationId,
parseMSTeamsActivityTimestamp,
stripMSTeamsMentionTags,
translateMSTeamsDmConversationIdForGraph,
wasMSTeamsBotMentioned,
} from "../inbound.js";
import {
fetchParentMessageCached,
formatParentContextEvent,
markParentContextInjected,
shouldInjectParentContext,
summarizeParentMessage,
} from "../thread-parent-context.js";
function extractTextFromHtmlAttachments(attachments: MSTeamsAttachmentLike[]): string {
for (const attachment of attachments) {
if (attachment.contentType !== "text/html") {
continue;
}
const content = attachment.content;
const raw =
typeof content === "string"
? content
: isRecord(content) && typeof content.text === "string"
? content.text
: isRecord(content) && typeof content.body === "string"
? content.body
: "";
if (!raw) {
continue;
}
const text = raw
.replace(/<at[^>]*>.*?<\/at>/gis, " ")
.replace(/<a\b[^>]*href=["']([^"']+)["'][^>]*>(.*?)<\/a>/gis, "$2 $1")
.replace(/<br\s*\/?>/gi, "\n")
.replace(/<\/p>/gi, "\n")
.replace(/<[^>]+>/g, " ")
.replace(/&nbsp;/gi, " ")
.replace(/&amp;/gi, "&")
.replace(/\s+/g, " ")
.trim();
if (text) {
return text;
}
}
return "";
}
import type { MSTeamsMessageHandlerDeps } from "../monitor-handler.types.js";
import {
isMSTeamsGroupAllowed,
resolveMSTeamsAllowlistMatch,
resolveMSTeamsReplyPolicy,
} from "../policy.js";
import { extractMSTeamsPollVote } from "../polls.js";
import { createMSTeamsReplyDispatcher } from "../reply-dispatcher.js";
import { getMSTeamsRuntime } from "../runtime.js";
import type { MSTeamsTurnContext } from "../sdk-types.js";
import { recordMSTeamsSentMessage, wasMSTeamsMessageSent } from "../sent-message-cache.js";
import { resolveMSTeamsSenderAccess } from "./access.js";
import { resolveMSTeamsInboundMedia } from "./inbound-media.js";
import { resolveMSTeamsRouteSessionKey } from "./thread-session.js";
function buildStoredConversationReference(params: {
activity: MSTeamsTurnContext["activity"];
conversationId: string;
conversationType: string;
teamId?: string;
/** Thread root message ID for channel thread messages. */
threadId?: string;
}): StoredConversationReference {
const { activity, conversationId, conversationType, teamId, threadId } = params;
const from = activity.from;
const conversation = activity.conversation;
const agent = activity.recipient;
const clientInfo = activity.entities?.find((e) => e.type === "clientInfo") as
| { timezone?: string }
| undefined;
// Bot Framework requires `tenantId` on outbound proactive activities so the
// connector can route them to the correct Azure AD tenant; missing it causes
// HTTP 403. Channel activities often leave `conversation.tenantId` unset, so
// prefer the canonical `channelData.tenant.id` source when available.
const channelDataTenantId = activity.channelData?.tenant?.id;
const tenantId = channelDataTenantId ?? conversation?.tenantId;
const aadObjectId = from?.aadObjectId;
return {
activityId: activity.id,
user: from ? { id: from.id, name: from.name, aadObjectId: from.aadObjectId } : undefined,
agent,
bot: agent ? { id: agent.id, name: agent.name } : undefined,
conversation: {
id: conversationId,
conversationType,
tenantId,
},
...(tenantId ? { tenantId } : {}),
...(aadObjectId ? { aadObjectId } : {}),
teamId,
channelId: activity.channelId,
serviceUrl: activity.serviceUrl,
locale: activity.locale,
...(clientInfo?.timezone ? { timezone: clientInfo.timezone } : {}),
...(threadId ? { threadId } : {}),
};
}
export function createMSTeamsMessageHandler(deps: MSTeamsMessageHandlerDeps) {
const {
cfg,
runtime,
appId,
adapter,
tokenProvider,
textLimit,
mediaMaxBytes,
conversationStore,
pollStore,
log,
} = deps;
const core = getMSTeamsRuntime();
const logVerboseMessage = (message: string) => {
if (core.logging.shouldLogVerbose()) {
log.debug?.(message);
}
};
const msteamsCfg = cfg.channels?.msteams;
const contextVisibilityMode = resolveChannelContextVisibilityMode({
cfg,
channel: "msteams",
});
const historyLimit = Math.max(
0,
msteamsCfg?.historyLimit ??
cfg.messages?.groupChat?.historyLimit ??
DEFAULT_GROUP_HISTORY_LIMIT,
);
const conversationHistories = new Map<string, HistoryEntry[]>();
const inboundDebounceMs = core.channel.debounce.resolveInboundDebounceMs({
cfg,
channel: "msteams",
});
type MSTeamsDebounceEntry = {
context: MSTeamsTurnContext;
rawText: string;
text: string;
attachments: MSTeamsAttachmentLike[];
wasMentioned: boolean;
implicitMentionKinds: Array<"reply_to_bot">;
};
const handleTeamsMessageNow = async (params: MSTeamsDebounceEntry) => {
const context = params.context;
const activity = context.activity;
const rawText = params.rawText;
const text = params.text;
const attachments = params.attachments;
const attachmentPlaceholder = buildMSTeamsAttachmentPlaceholder(attachments, {
maxInlineBytes: mediaMaxBytes,
maxInlineTotalBytes: mediaMaxBytes,
});
const rawBody = text || attachmentPlaceholder;
const quoteInfo = extractMSTeamsQuoteInfo(attachments);
let quoteSenderId: string | undefined;
let quoteSenderName: string | undefined;
const from = activity.from;
const conversation = activity.conversation;
const attachmentTypes = attachments
.map((att) => (typeof att.contentType === "string" ? att.contentType : undefined))
.filter(Boolean)
.slice(0, 3);
const htmlSummary = summarizeMSTeamsHtmlAttachments(attachments);
log.info("received message", {
rawText: rawText.slice(0, 50),
text: text.slice(0, 50),
attachments: attachments.length,
attachmentTypes,
from: from?.id,
conversation: conversation?.id,
});
if (htmlSummary) {
log.debug?.("html attachment summary", htmlSummary);
}
if (!from?.id) {
log.debug?.("skipping message without from.id");
return;
}
// Teams conversation.id may include ";messageid=..." suffix - strip it for session key.
const rawConversationId = conversation?.id ?? "";
const conversationId = normalizeMSTeamsConversationId(rawConversationId);
const conversationMessageId = extractMSTeamsConversationMessageId(rawConversationId);
const conversationType = conversation?.conversationType ?? "personal";
const teamId = activity.channelData?.team?.id;
// For channel thread messages, resolve the thread root message ID so outbound
// replies land in the correct thread. The root ID comes from the `messageid=`
// portion of conversation.id (preferred) or from activity.replyToId.
const threadId =
conversationType === "channel"
? (conversationMessageId ?? activity.replyToId ?? undefined)
: undefined;
const conversationRef = buildStoredConversationReference({
activity,
conversationId,
conversationType,
teamId,
threadId,
});
const {
dmPolicy,
senderId,
senderName,
pairing,
isDirectMessage,
channelGate,
access,
configuredDmAllowFrom,
effectiveDmAllowFrom,
effectiveGroupAllowFrom,
allowNameMatching,
groupPolicy,
} = await resolveMSTeamsSenderAccess({
cfg,
activity,
});
const useAccessGroups = cfg.commands?.useAccessGroups !== false;
const isChannel = conversationType === "channel";
if (isDirectMessage && msteamsCfg && access.decision !== "allow") {
if (access.reason === "dmPolicy=disabled") {
log.info("dropping dm (dms disabled)", {
sender: senderId,
label: senderName,
});
log.debug?.("dropping dm (dms disabled)");
return;
}
const allowMatch = resolveMSTeamsAllowlistMatch({
allowFrom: effectiveDmAllowFrom,
senderId,
senderName,
allowNameMatching,
});
if (access.decision === "pairing") {
conversationStore.upsert(conversationId, conversationRef).catch((err) => {
log.debug?.("failed to save conversation reference", {
error: formatUnknownError(err),
});
});
const request = await pairing.upsertPairingRequest({
id: senderId,
meta: { name: senderName },
});
if (request) {
log.info("msteams pairing request created", {
sender: senderId,
label: senderName,
});
}
}
log.debug?.("dropping dm (not allowlisted)", {
sender: senderId,
label: senderName,
allowlistMatch: formatAllowlistMatchMeta(allowMatch),
});
log.info("dropping dm (not allowlisted)", {
sender: senderId,
label: senderName,
dmPolicy,
reason: access.reason,
allowlistMatch: formatAllowlistMatchMeta(allowMatch),
});
return;
}
if (!isDirectMessage && msteamsCfg) {
if (channelGate.allowlistConfigured && !channelGate.allowed) {
log.info("dropping group message (not in team/channel allowlist)", {
conversationId,
teamKey: channelGate.teamKey ?? "none",
channelKey: channelGate.channelKey ?? "none",
channelMatchKey: channelGate.channelMatchKey ?? "none",
channelMatchSource: channelGate.channelMatchSource ?? "none",
});
log.debug?.("dropping group message (not in team/channel allowlist)", {
conversationId,
teamKey: channelGate.teamKey ?? "none",
channelKey: channelGate.channelKey ?? "none",
channelMatchKey: channelGate.channelMatchKey ?? "none",
channelMatchSource: channelGate.channelMatchSource ?? "none",
});
return;
}
const senderGroupAccess = evaluateSenderGroupAccessForPolicy({
groupPolicy,
groupAllowFrom: effectiveGroupAllowFrom,
senderId,
isSenderAllowed: (_senderId, allowFrom) =>
resolveMSTeamsAllowlistMatch({
allowFrom,
senderId,
senderName,
allowNameMatching,
}).allowed,
});
if (!senderGroupAccess.allowed && senderGroupAccess.reason === "disabled") {
log.info("dropping group message (groupPolicy: disabled)", {
conversationId,
});
log.debug?.("dropping group message (groupPolicy: disabled)", {
conversationId,
});
return;
}
if (!senderGroupAccess.allowed && senderGroupAccess.reason === "empty_allowlist") {
log.info("dropping group message (groupPolicy: allowlist, no allowlist)", {
conversationId,
});
log.debug?.("dropping group message (groupPolicy: allowlist, no allowlist)", {
conversationId,
});
return;
}
if (!senderGroupAccess.allowed && senderGroupAccess.reason === "sender_not_allowlisted") {
const allowMatch = resolveMSTeamsAllowlistMatch({
allowFrom: effectiveGroupAllowFrom,
senderId,
senderName,
allowNameMatching,
});
log.debug?.("dropping group message (not in groupAllowFrom)", {
sender: senderId,
label: senderName,
allowlistMatch: formatAllowlistMatchMeta(allowMatch),
});
log.info("dropping group message (not in groupAllowFrom)", {
sender: senderId,
label: senderName,
allowlistMatch: formatAllowlistMatchMeta(allowMatch),
});
return;
}
}
const commandDmAllowFrom = isDirectMessage ? effectiveDmAllowFrom : configuredDmAllowFrom;
const ownerAllowedForCommands = isMSTeamsGroupAllowed({
groupPolicy: "allowlist",
allowFrom: commandDmAllowFrom,
senderId,
senderName,
allowNameMatching,
});
const groupAllowedForCommands = isMSTeamsGroupAllowed({
groupPolicy: "allowlist",
allowFrom: effectiveGroupAllowFrom,
senderId,
senderName,
allowNameMatching,
});
const { commandAuthorized, shouldBlock } = resolveDualTextControlCommandGate({
useAccessGroups,
primaryConfigured: commandDmAllowFrom.length > 0,
primaryAllowed: ownerAllowedForCommands,
secondaryConfigured: effectiveGroupAllowFrom.length > 0,
secondaryAllowed: groupAllowedForCommands,
hasControlCommand: core.channel.text.hasControlCommand(text, cfg),
});
if (shouldBlock) {
logInboundDrop({
log: logVerboseMessage,
channel: "msteams",
reason: "control command (unauthorized)",
target: senderId,
});
return;
}
conversationStore.upsert(conversationId, conversationRef).catch((err) => {
log.debug?.("failed to save conversation reference", {
error: formatUnknownError(err),
});
});
const pollVote = extractMSTeamsPollVote(activity);
if (pollVote) {
try {
const poll = await pollStore.recordVote({
pollId: pollVote.pollId,
voterId: senderId,
selections: pollVote.selections,
});
if (!poll) {
log.debug?.("poll vote ignored (poll not found)", {
pollId: pollVote.pollId,
});
} else {
log.info("recorded poll vote", {
pollId: pollVote.pollId,
voter: senderId,
selections: pollVote.selections,
});
}
} catch (err) {
log.error("failed to record poll vote", {
pollId: pollVote.pollId,
error: formatUnknownError(err),
});
}
return;
}
if (!rawBody) {
log.debug?.("skipping empty message after stripping mentions");
return;
}
const teamsFrom = isDirectMessage
? `msteams:${senderId}`
: isChannel
? `msteams:channel:${conversationId}`
: `msteams:group:${conversationId}`;
const teamsTo = isDirectMessage ? `user:${senderId}` : `conversation:${conversationId}`;
const route = core.channel.routing.resolveAgentRoute({
cfg,
channel: "msteams",
teamId,
peer: {
kind: isDirectMessage ? "direct" : isChannel ? "channel" : "group",
id: isDirectMessage ? senderId : conversationId,
},
});
// Isolate channel thread sessions: each thread gets its own session key so
// context does not bleed across threads. Prefer conversationMessageId (the
// ;messageid= portion of conversation.id, i.e. the thread root) over
// activity.replyToId (which may point to a non-root parent in deep threads).
// DMs and group chats are unaffected — only channel thread replies fork.
route.sessionKey = resolveMSTeamsRouteSessionKey({
baseSessionKey: route.sessionKey,
isChannel,
conversationMessageId,
replyToId: activity.replyToId,
});
const preview = rawBody.replace(/\s+/g, " ").slice(0, 160);
const inboundLabel = isDirectMessage
? `Teams DM from ${senderName}`
: `Teams message in ${conversationType} from ${senderName}`;
core.system.enqueueSystemEvent(`${inboundLabel}: ${preview}`, {
sessionKey: route.sessionKey,
contextKey: `msteams:message:${conversationId}:${activity.id ?? "unknown"}`,
});
const channelId = conversationId;
const { teamConfig, channelConfig } = channelGate;
const { requireMention, replyStyle } = resolveMSTeamsReplyPolicy({
isDirectMessage,
globalConfig: msteamsCfg,
teamConfig,
channelConfig,
});
const timestamp = parseMSTeamsActivityTimestamp(activity.timestamp);
const mentionDecision = resolveInboundMentionDecision({
facts: {
canDetectMention: true,
wasMentioned: params.wasMentioned,
implicitMentionKinds: params.implicitMentionKinds,
},
policy: {
isGroup: !isDirectMessage,
requireMention,
allowTextCommands: false,
hasControlCommand: false,
commandAuthorized: false,
},
});
if (!isDirectMessage) {
const mentioned = mentionDecision.effectiveWasMentioned;
if (requireMention && mentionDecision.shouldSkip) {
log.debug?.("skipping message (mention required)", {
teamId,
channelId,
requireMention,
mentioned,
});
recordPendingHistoryEntryIfEnabled({
historyMap: conversationHistories,
historyKey: conversationId,
limit: historyLimit,
entry: {
sender: senderName,
body: rawBody,
timestamp: timestamp?.getTime(),
messageId: activity.id ?? undefined,
},
});
return;
}
}
let graphConversationId = translateMSTeamsDmConversationIdForGraph({
isDirectMessage,
conversationId,
aadObjectId: from.aadObjectId,
appId,
});
// For personal DMs the Bot Framework conversation ID (`a:...`) and the
// synthetic `19:{userId}_{appId}@unq.gbl.spaces` format produced by
// translateMSTeamsDmConversationIdForGraph are not always accepted by the
// Graph `/chats/{chatId}/messages` endpoint. Resolve the real Graph chat
// ID via the API (with conversation store caching) so the Graph media
// download fallback works when the direct Bot Framework download fails.
if (isDirectMessage && conversationId.startsWith("a:")) {
const cached = await conversationStore.get(conversationId);
if (cached?.graphChatId) {
graphConversationId = cached.graphChatId;
} else {
try {
const resolved = await resolveGraphChatId({
botFrameworkConversationId: conversationId,
userAadObjectId: from.aadObjectId ?? undefined,
tokenProvider,
});
if (resolved) {
graphConversationId = resolved;
conversationStore
.upsert(conversationId, { ...conversationRef, graphChatId: resolved })
.catch(() => {});
}
} catch {
log.debug?.("failed to resolve Graph chat ID for inbound media", { conversationId });
}
}
}
const mediaList = await resolveMSTeamsInboundMedia({
attachments,
htmlSummary: htmlSummary ?? undefined,
maxBytes: mediaMaxBytes,
tokenProvider,
allowHosts: msteamsCfg?.mediaAllowHosts,
authAllowHosts: msteamsCfg?.mediaAuthAllowHosts,
conversationType,
conversationId: graphConversationId,
conversationMessageId: conversationMessageId ?? undefined,
serviceUrl: activity.serviceUrl,
activity: {
id: activity.id,
replyToId: activity.replyToId,
channelData: activity.channelData,
},
log,
preserveFilenames: (cfg as { media?: { preserveFilenames?: boolean } }).media
?.preserveFilenames,
});
const mediaPayload = buildMSTeamsMediaPayload(mediaList);
// Fetch thread history when the message is a reply inside a Teams channel thread.
// This is a best-effort enhancement; errors are logged and do not block the reply.
//
// We also enqueue a compact `Replying to @sender: …` system event when the parent
// is resolvable. On brand-new thread sessions (see PR #62713), this gives the agent
// immediate parent context even before the fuller `[Thread history]` block is assembled.
// Parent fetches are cached (5 min LRU, 100 entries) and per-session deduped so
// consecutive replies in the same thread do not re-inject identical context.
let threadContext: string | undefined;
if (activity.replyToId && isChannel && teamId) {
try {
const graphToken = await tokenProvider.getAccessToken("https://graph.microsoft.com");
const groupId = await resolveTeamGroupId(graphToken, teamId);
// Use allSettled so a failure in one fetch does not discard the other.
// For example, reply-fetch 403 should not throw away a successful parent fetch.
const [parentResult, repliesResult] = await Promise.allSettled([
fetchParentMessageCached(graphToken, groupId, conversationId, activity.replyToId),
fetchThreadReplies(graphToken, groupId, conversationId, activity.replyToId),
]);
const parentMsg = parentResult.status === "fulfilled" ? parentResult.value : undefined;
const replies = repliesResult.status === "fulfilled" ? repliesResult.value : [];
if (parentResult.status === "rejected") {
log.debug?.("failed to fetch parent message", {
error: formatUnknownError(parentResult.reason),
});
}
if (repliesResult.status === "rejected") {
log.debug?.("failed to fetch thread replies", {
error: formatUnknownError(repliesResult.reason),
});
}
const isThreadSenderAllowed = (msg: GraphThreadMessage) =>
groupPolicy === "allowlist"
? resolveMSTeamsAllowlistMatch({
allowFrom: effectiveGroupAllowFrom,
senderId: msg.from?.user?.id ?? "",
senderName: msg.from?.user?.displayName,
allowNameMatching,
}).allowed
: true;
const parentSummary = summarizeParentMessage(parentMsg);
const visibleParentMessages = parentMsg
? filterSupplementalContextItems({
items: [parentMsg],
mode: contextVisibilityMode,
kind: "thread",
isSenderAllowed: isThreadSenderAllowed,
}).items
: [];
if (
parentSummary &&
visibleParentMessages.length > 0 &&
shouldInjectParentContext(route.sessionKey, activity.replyToId)
) {
core.system.enqueueSystemEvent(formatParentContextEvent(parentSummary), {
sessionKey: route.sessionKey,
contextKey: `msteams:thread-parent:${conversationId}:${activity.replyToId}`,
});
markParentContextInjected(route.sessionKey, activity.replyToId);
}
const allMessages = parentMsg ? [parentMsg, ...replies] : replies;
quoteSenderId = parentMsg?.from?.user?.id ?? parentMsg?.from?.application?.id ?? undefined;
quoteSenderName =
parentMsg?.from?.user?.displayName ??
parentMsg?.from?.application?.displayName ??
quoteInfo?.sender;
const { items: threadMessages } = filterSupplementalContextItems({
items: allMessages,
mode: contextVisibilityMode,
kind: "thread",
isSenderAllowed: isThreadSenderAllowed,
});
const formatted = formatThreadContext(threadMessages, activity.id);
if (formatted) {
threadContext = formatted;
}
} catch (err) {
log.debug?.("failed to fetch thread history", { error: formatUnknownError(err) });
// Graceful degradation: thread history is an optional enhancement.
}
}
quoteSenderName ??= quoteInfo?.sender;
const envelopeFrom = isDirectMessage ? senderName : conversationType;
const { storePath, envelopeOptions, previousTimestamp } = resolveInboundSessionEnvelopeContext({
cfg,
agentId: route.agentId,
sessionKey: route.sessionKey,
});
const body = core.channel.reply.formatAgentEnvelope({
channel: "Teams",
from: envelopeFrom,
timestamp,
previousTimestamp,
envelope: envelopeOptions,
body: rawBody,
});
let combinedBody = body;
const isRoomish = !isDirectMessage;
const historyKey = isRoomish ? conversationId : undefined;
if (isRoomish && historyKey) {
combinedBody = buildPendingHistoryContextFromMap({
historyMap: conversationHistories,
historyKey,
limit: historyLimit,
currentMessage: combinedBody,
formatEntry: (entry) =>
core.channel.reply.formatAgentEnvelope({
channel: "Teams",
from: conversationType,
timestamp: entry.timestamp,
body: `${entry.sender}: ${entry.body}${entry.messageId ? ` [id:${entry.messageId}]` : ""}`,
envelope: envelopeOptions,
}),
});
}
const inboundHistory =
isRoomish && historyKey && historyLimit > 0
? (conversationHistories.get(historyKey) ?? []).map((entry) => ({
sender: entry.sender,
body: entry.body,
timestamp: entry.timestamp,
}))
: undefined;
const commandBody = text.trim();
const quoteSenderAllowed =
quoteInfo && quoteInfo.sender
? !isChannel || groupPolicy !== "allowlist"
? true
: resolveMSTeamsAllowlistMatch({
allowFrom: effectiveGroupAllowFrom,
senderId: quoteSenderId ?? "",
senderName: quoteSenderName,
allowNameMatching,
}).allowed
: true;
const includeQuoteContext =
quoteInfo &&
shouldIncludeSupplementalContext({
mode: contextVisibilityMode,
kind: "quote",
senderAllowed: quoteSenderAllowed,
});
// Prepend thread history to the agent body so the agent has full thread context.
const bodyForAgent = threadContext
? `[Thread history]\n${threadContext}\n[/Thread history]\n\n${rawBody}`
: rawBody;
// For Teams *channel* messages (not group chats / DMs), preserve the
// `teamId/channelId` pair on NativeChannelId so downstream action handlers
// can route through `/teams/{teamId}/channels/{channelId}` via Graph API.
// The bare conversation id (`19:...@thread.tacv2`) is insufficient on its
// own because channel Graph endpoints require the owning team id too.
const nativeChannelId = isChannel && teamId ? `${teamId}/${conversationId}` : undefined;
const ctxPayload = core.channel.reply.finalizeInboundContext({
Body: combinedBody,
BodyForAgent: bodyForAgent,
InboundHistory: inboundHistory,
RawBody: rawBody,
CommandBody: commandBody,
BodyForCommands: commandBody,
From: teamsFrom,
To: teamsTo,
SessionKey: route.sessionKey,
AccountId: route.accountId,
ChatType: isDirectMessage ? "direct" : isChannel ? "channel" : "group",
ConversationLabel: envelopeFrom,
GroupSubject: !isDirectMessage ? conversationType : undefined,
GroupSpace: teamId,
SenderName: senderName,
SenderId: senderId,
Provider: "msteams" as const,
Surface: "msteams" as const,
MessageSid: activity.id,
Timestamp: timestamp?.getTime() ?? Date.now(),
WasMentioned: isDirectMessage || mentionDecision.effectiveWasMentioned,
CommandAuthorized: commandAuthorized,
OriginatingChannel: "msteams" as const,
OriginatingTo: teamsTo,
NativeChannelId: nativeChannelId,
ReplyToId: activity.replyToId ?? undefined,
ReplyToBody: includeQuoteContext ? quoteInfo?.body : undefined,
ReplyToSender: includeQuoteContext ? quoteInfo?.sender : undefined,
ReplyToIsQuote: quoteInfo ? true : undefined,
...mediaPayload,
});
logVerboseMessage(`msteams inbound: from=${ctxPayload.From} preview="${preview}"`);
const sharePointSiteId = msteamsCfg?.sharePointSiteId;
const { dispatcher, replyOptions, markDispatchIdle } = createMSTeamsReplyDispatcher({
cfg,
agentId: route.agentId,
sessionKey: route.sessionKey,
accountId: route.accountId,
runtime,
log,
adapter,
appId,
conversationRef,
context,
replyStyle,
textLimit,
onSentMessageIds: (ids) => {
for (const id of ids) {
recordMSTeamsSentMessage(conversationId, id);
}
},
tokenProvider,
sharePointSiteId,
});
// Use Teams clientInfo timezone if no explicit userTimezone is configured.
// This ensures the agent knows the sender's timezone for time-aware responses
// and proactive sends within the same session.
const activityClientInfo = activity.entities?.find((e) => e.type === "clientInfo") as
| { timezone?: string }
| undefined;
const senderTimezone = activityClientInfo?.timezone || conversationRef.timezone;
const configOverride =
senderTimezone && !cfg.agents?.defaults?.userTimezone
? {
agents: {
defaults: { ...cfg.agents?.defaults, userTimezone: senderTimezone },
},
}
: undefined;
log.info("dispatching to agent", { sessionKey: route.sessionKey });
try {
const turnResult = await core.channel.turn.run({
channel: "msteams",
accountId: route.accountId,
raw: context,
adapter: {
ingest: () => ({
id: activity.id ?? `${teamsFrom}:${Date.now()}`,
timestamp: timestamp?.getTime(),
rawText: rawBody,
textForAgent: bodyForAgent,
textForCommands: commandBody,
raw: activity,
}),
resolveTurn: () => ({
channel: "msteams",
accountId: route.accountId,
routeSessionKey: route.sessionKey,
storePath,
ctxPayload,
recordInboundSession: core.channel.session.recordInboundSession,
record: {
onRecordError: (err) => {
logVerboseMessage(
`msteams: failed updating session meta: ${formatUnknownError(err)}`,
);
},
},
history: {
isGroup: isRoomish,
historyKey,
historyMap: conversationHistories,
limit: historyLimit,
},
onPreDispatchFailure: () =>
core.channel.reply.settleReplyDispatcher({
dispatcher,
onSettled: () => markDispatchIdle(),
}),
runDispatch: () =>
dispatchReplyFromConfigWithSettledDispatcher({
cfg,
ctxPayload,
dispatcher,
onSettled: () => markDispatchIdle(),
replyOptions,
configOverride,
}),
}),
},
});
const dispatchResult = turnResult.dispatched ? turnResult.dispatchResult : undefined;
const queuedFinal = dispatchResult?.queuedFinal ?? false;
const counts = resolveInboundReplyDispatchCounts(dispatchResult);
const hasFinalResponse = hasFinalInboundReplyDispatch(dispatchResult);
log.info("dispatch complete", { queuedFinal, counts });
if (!hasFinalResponse) {
return;
}
const finalCount = counts.final;
logVerboseMessage(
`msteams: delivered ${finalCount} reply${finalCount === 1 ? "" : "ies"} to ${teamsTo}`,
);
} catch (err) {
log.error("dispatch failed", { error: formatUnknownError(err) });
runtime.error?.(`msteams dispatch failed: ${formatUnknownError(err)}`);
try {
await context.sendActivity("⚠️ Something went wrong. Please try again.");
} catch {
// Best effort.
}
}
};
const inboundDebouncer = core.channel.debounce.createInboundDebouncer<MSTeamsDebounceEntry>({
debounceMs: inboundDebounceMs,
buildKey: (entry) => {
const conversationId = normalizeMSTeamsConversationId(
entry.context.activity.conversation?.id ?? "",
);
const senderId =
entry.context.activity.from?.aadObjectId ?? entry.context.activity.from?.id ?? "";
if (!senderId || !conversationId) {
return null;
}
return `msteams:${appId}:${conversationId}:${senderId}`;
},
shouldDebounce: (entry) => {
if (!entry.text.trim()) {
return false;
}
if (entry.attachments.length > 0) {
return false;
}
return !core.channel.text.hasControlCommand(entry.text, cfg);
},
onFlush: async (entries) => {
const last = entries.at(-1);
if (!last) {
return;
}
if (entries.length === 1) {
await handleTeamsMessageNow(last);
return;
}
const combinedText = entries
.map((entry) => entry.text)
.filter(Boolean)
.join("\n");
if (!combinedText.trim()) {
return;
}
const combinedRawText = entries
.map((entry) => entry.rawText)
.filter(Boolean)
.join("\n");
const wasMentioned = entries.some((entry) => entry.wasMentioned);
const implicitMentionKinds = entries.flatMap((entry) => entry.implicitMentionKinds);
await handleTeamsMessageNow({
context: last.context,
rawText: combinedRawText,
text: combinedText,
attachments: [],
wasMentioned,
implicitMentionKinds,
});
},
onError: (err) => {
runtime.error?.(`msteams debounce flush failed: ${formatUnknownError(err)}`);
},
});
return async function handleTeamsMessage(context: MSTeamsTurnContext) {
const activity = context.activity;
const attachments = Array.isArray(activity.attachments)
? (activity.attachments as unknown as MSTeamsAttachmentLike[])
: [];
const rawText = activity.text?.trim() ?? "";
const htmlText = extractTextFromHtmlAttachments(attachments);
const text = stripMSTeamsMentionTags(rawText || htmlText);
const wasMentioned = wasMSTeamsBotMentioned(activity);
const conversationId = normalizeMSTeamsConversationId(activity.conversation?.id ?? "");
const replyToId = activity.replyToId ?? undefined;
const implicitMentionKinds: Array<"reply_to_bot"> =
conversationId && replyToId && wasMSTeamsMessageSent(conversationId, replyToId)
? ["reply_to_bot"]
: [];
await inboundDebouncer.enqueue({
context,
rawText,
text,
attachments,
wasMentioned,
implicitMentionKinds,
});
};
}