fix(slack): bound inbound media downloads

CHANGELOG.md

@@ -21,6 +21,7 @@ Docs: https://docs.openclaw.ai
 - Agents/media: keep long-running `video_generate` and `music_generate` tasks fresh while provider jobs are still pending, so task maintenance does not mark active Discord media renders lost before completion. Thanks @vincentkoc.
 - CLI/status: treat scope-limited gateway probes as reachable-but-degraded in shared status scans, so `openclaw status --all` no longer reports a live gateway as unreachable after `missing scope: operator.read`. Fixes #49180; supersedes #47981. Thanks @openjay.
 - Slack/Socket Mode: use a 15s Slack SDK pong timeout by default and add `channels.slack.socketMode.clientPingTimeout`, `serverPingTimeout`, and `pingPongLoggingEnabled` overrides so stale-websocket handling no longer depends on app-event health heuristics. Fixes #14248; refs #58519, #64009, and #63488. Thanks @shivasymbl and @freerk.
+- Slack/media: bound private file and forwarded attachment downloads with idle and total timeouts while preserving placeholder fallback, so stalled Slack `file_share` media no longer wedges inbound message handling. Fixes #61850. Thanks @bassboy2k.
 - Plugins/inspector: keep bundled plugin runtime capture quiet and config-tolerant for Codex, memory-lancedb, Feishu, Mattermost, QQBot, and Tlon so plugin-inspector JSON checks can validate the full bundled set. Thanks @vincentkoc.
 - Slack/auto-reply: keep fully consumed text reset triggers such as `new session` out of `BodyForAgent` after directive cleanup, so configured Slack reset phrases do not leak into the fresh model turn. Fixes #73137. Thanks @neeravmakwana.
 - Plugins/runtime deps: prune stale retained bundled runtime deps and keep doctor/secret channel contract scans on lightweight artifacts, so disabled bundled channels stop preserving old dependency trees or importing heavy plugin surfaces. Thanks @SymbolStar and @vincentkoc.

docs/channels/slack.md

@@ -632,6 +632,8 @@ Notes:
   <Accordion title="Inbound attachments">
     Slack file attachments are downloaded from Slack-hosted private URLs (token-authenticated request flow) and written to the media store when fetch succeeds and size limits permit. File placeholders include the Slack `fileId` so agents can fetch the original file with `download-file`.
 
+    Downloads use bounded idle and total timeouts. If Slack file retrieval stalls or fails, OpenClaw keeps processing the message and falls back to the file placeholder.
+
     Runtime inbound size cap defaults to `20MB` unless overridden by `channels.slack.mediaMaxMb`.
 
   </Accordion>

docs/gateway/config-channels.md

@@ -390,6 +390,11 @@ WhatsApp runs through the gateway's web channel (Baileys Web). It starts automat
       enabled: true,
       botToken: "xoxb-...",
       appToken: "xapp-...",
+      socketMode: {
+        clientPingTimeout: 15000,
+        serverPingTimeout: 30000,
+        pingPongLoggingEnabled: false,
+      },
       dmPolicy: "pairing",
       allowFrom: ["U123", "U456", "*"],
       dm: { enabled: true, groupEnabled: false, groupChannels: ["G123"] },
@@ -448,6 +453,7 @@ WhatsApp runs through the gateway's web channel (Baileys Web). It starts automat
 
 - **Socket mode** requires both `botToken` and `appToken` (`SLACK_BOT_TOKEN` + `SLACK_APP_TOKEN` for default account env fallback).
 - **HTTP mode** requires `botToken` plus `signingSecret` (at root or per-account).
+- `socketMode` passes Slack SDK Socket Mode transport tuning through to the public Bolt receiver API. Use it only when investigating ping/pong timeout or stale websocket behavior.
 - `botToken`, `appToken`, `signingSecret`, and `userToken` accept plaintext
   strings or SecretRef objects.
 - Slack account snapshots expose per-credential source/status fields such as

extensions/slack/src/monitor/media.test.ts

@@ -6,6 +6,7 @@ import {
   resolveSlackThreadHistory,
   resolveSlackThreadStarter,
   resetSlackThreadStarterCacheForTest,
+  SLACK_MEDIA_READ_IDLE_TIMEOUT_MS,
 } from "./media.js";
 import type { FetchLike, SavedMedia } from "./media.runtime.js";
 import * as mediaRuntime from "./media.runtime.js";
@@ -19,7 +20,10 @@ const fetchRemoteMediaMock = vi.hoisted(() =>
       url: string;
       fetchImpl: FetchLike;
       filePathHint?: string;
+      maxBytes?: number;
+      readIdleTimeoutMs?: number;
       requestInit?: RequestInit;
+      ssrfPolicy?: unknown;
     }) => {
       let response = await params.fetchImpl(params.url, {
         ...params.requestInit,
@@ -355,6 +359,65 @@ describe("resolveSlackMedia", () => {
     expect(result).toBeNull();
   });
 
+  it("passes bounded media download timeouts while preserving Slack auth", async () => {
+    vi.spyOn(mediaRuntime, "saveMediaBuffer").mockResolvedValue(
+      createSavedMedia("/tmp/test.jpg", "image/jpeg"),
+    );
+    mockFetch.mockResolvedValueOnce(
+      new Response(Buffer.from("image data"), {
+        status: 200,
+        headers: { "content-type": "image/jpeg" },
+      }),
+    );
+
+    const result = await resolveSlackMedia({
+      files: [{ url_private: "https://files.slack.com/test.jpg", name: "test.jpg" }],
+      token: "xoxb-test-token",
+      maxBytes: 1024 * 1024,
+    });
+
+    expect(result).not.toBeNull();
+    const fetchOptions = fetchRemoteMediaMock.mock.calls[0]?.[0];
+    expect(fetchOptions?.readIdleTimeoutMs).toBe(SLACK_MEDIA_READ_IDLE_TIMEOUT_MS);
+    expect(fetchOptions?.requestInit?.signal).toBeInstanceOf(AbortSignal);
+    expect(new Headers(fetchOptions?.requestInit?.headers).get("Authorization")).toBe(
+      "Bearer xoxb-test-token",
+    );
+  });
+
+  it("returns null when a media download exceeds the total timeout", async () => {
+    vi.useFakeTimers();
+    try {
+      let abortSignal: AbortSignal | undefined;
+      fetchRemoteMediaMock.mockImplementationOnce(
+        (params) =>
+          new Promise<never>((_resolve, reject) => {
+            abortSignal = params.requestInit?.signal ?? undefined;
+            abortSignal?.addEventListener(
+              "abort",
+              () => {
+                reject(Object.assign(new Error("aborted"), { name: "AbortError" }));
+              },
+              { once: true },
+            );
+          }),
+      );
+
+      const resultPromise = resolveSlackMedia({
+        files: [{ url_private: "https://files.slack.com/slow.jpg", name: "slow.jpg" }],
+        token: "xoxb-test-token",
+        maxBytes: 1024 * 1024,
+        totalTimeoutMs: 25,
+      });
+
+      await vi.advanceTimersByTimeAsync(25);
+      await expect(resultPromise).resolves.toBeNull();
+      expect(abortSignal?.aborted).toBe(true);
+    } finally {
+      vi.useRealTimers();
+    }
+  });
+
   it("returns null when no files are provided", async () => {
     const result = await resolveSlackMedia({
       files: [],

extensions/slack/src/monitor/media.ts

@@ -146,6 +146,92 @@ const SLACK_MEDIA_SSRF_POLICY = {
   hostnameAllowlist: ["*.slack.com", "*.slack-edge.com", "*.slack-files.com"],
   allowRfc2544BenchmarkRange: true,
 };
+export const SLACK_MEDIA_READ_IDLE_TIMEOUT_MS = 60_000;
+export const SLACK_MEDIA_TOTAL_TIMEOUT_MS = 120_000;
+type SlackFetchRemoteMediaOptions = Parameters<typeof fetchRemoteMedia>[0];
+
+function mergeAbortSignals(signals: Array<AbortSignal | undefined>): AbortSignal | undefined {
+  const activeSignals = signals.filter((signal): signal is AbortSignal => Boolean(signal));
+  if (activeSignals.length === 0) {
+    return undefined;
+  }
+  if (activeSignals.length === 1) {
+    return activeSignals[0];
+  }
+  if (typeof AbortSignal.any === "function") {
+    return AbortSignal.any(activeSignals);
+  }
+  const controller = new AbortController();
+  for (const signal of activeSignals) {
+    if (signal.aborted) {
+      controller.abort();
+      return controller.signal;
+    }
+  }
+  const abort = () => {
+    controller.abort();
+    for (const signal of activeSignals) {
+      signal.removeEventListener("abort", abort);
+    }
+  };
+  for (const signal of activeSignals) {
+    signal.addEventListener("abort", abort, { once: true });
+  }
+  return controller.signal;
+}
+
+async function fetchSlackMedia(params: {
+  options: SlackFetchRemoteMediaOptions;
+  readIdleTimeoutMs?: number;
+  totalTimeoutMs?: number;
+  abortSignal?: AbortSignal;
+}): ReturnType<typeof fetchRemoteMedia> {
+  const timeoutAbortController = params.totalTimeoutMs ? new AbortController() : undefined;
+  const signal = mergeAbortSignals([
+    params.abortSignal,
+    params.options.requestInit?.signal ?? undefined,
+    timeoutAbortController?.signal,
+  ]);
+  let timedOut = false;
+  let timeoutHandle: ReturnType<typeof setTimeout> | null = null;
+
+  const fetchPromise = fetchRemoteMedia({
+    ...params.options,
+    readIdleTimeoutMs: params.readIdleTimeoutMs ?? SLACK_MEDIA_READ_IDLE_TIMEOUT_MS,
+    ...(signal
+      ? {
+          requestInit: {
+            ...params.options.requestInit,
+            signal,
+          },
+        }
+      : {}),
+  }).catch((error) => {
+    if (timedOut) {
+      return new Promise<never>(() => {});
+    }
+    throw error;
+  });
+
+  try {
+    if (!params.totalTimeoutMs) {
+      return await fetchPromise;
+    }
+    const timeoutPromise = new Promise<never>((_, reject) => {
+      timeoutHandle = setTimeout(() => {
+        timedOut = true;
+        timeoutAbortController?.abort();
+        reject(new Error(`slack media download timed out after ${params.totalTimeoutMs}ms`));
+      }, params.totalTimeoutMs);
+      timeoutHandle.unref?.();
+    });
+    return await Promise.race([fetchPromise, timeoutPromise]);
+  } finally {
+    if (timeoutHandle) {
+      clearTimeout(timeoutHandle);
+    }
+  }
+}
 
 /**
  * Slack voice messages (audio clips, huddle recordings) carry a `subtype` of
@@ -229,6 +315,9 @@ export async function resolveSlackMedia(params: {
   files?: SlackFile[];
   token: string;
   maxBytes: number;
+  readIdleTimeoutMs?: number;
+  totalTimeoutMs?: number;
+  abortSignal?: AbortSignal;
 }): Promise<SlackMediaResult[] | null> {
   const files = params.files ?? [];
   const limitedFiles =
@@ -245,13 +334,18 @@ export async function resolveSlackMedia(params: {
       try {
         const { url: slackUrl, requestInit } = createSlackMediaRequest(url, params.token);
         const fetchImpl = createSlackMediaFetch();
-        const fetched = await fetchRemoteMedia({
-          url: slackUrl,
-          fetchImpl,
-          requestInit,
-          filePathHint: file.name,
-          maxBytes: params.maxBytes,
-          ssrfPolicy: SLACK_MEDIA_SSRF_POLICY,
+        const fetched = await fetchSlackMedia({
+          options: {
+            url: slackUrl,
+            fetchImpl,
+            requestInit,
+            filePathHint: file.name,
+            maxBytes: params.maxBytes,
+            ssrfPolicy: SLACK_MEDIA_SSRF_POLICY,
+          },
+          readIdleTimeoutMs: params.readIdleTimeoutMs,
+          totalTimeoutMs: params.totalTimeoutMs ?? SLACK_MEDIA_TOTAL_TIMEOUT_MS,
+          abortSignal: params.abortSignal,
         });
         if (fetched.buffer.byteLength > params.maxBytes) {
           return null;
@@ -299,6 +393,9 @@ export async function resolveSlackAttachmentContent(params: {
   attachments?: SlackAttachment[];
   token: string;
   maxBytes: number;
+  readIdleTimeoutMs?: number;
+  totalTimeoutMs?: number;
+  abortSignal?: AbortSignal;
 }): Promise<{ text: string; media: SlackMediaResult[] } | null> {
   const attachments = params.attachments;
   if (!attachments || attachments.length === 0) {
@@ -328,12 +425,17 @@ export async function resolveSlackAttachmentContent(params: {
       try {
         const { url: slackUrl, requestInit } = createSlackMediaRequest(imageUrl, params.token);
         const fetchImpl = createSlackMediaFetch();
-        const fetched = await fetchRemoteMedia({
-          url: slackUrl,
-          fetchImpl,
-          requestInit,
-          maxBytes: params.maxBytes,
-          ssrfPolicy: SLACK_MEDIA_SSRF_POLICY,
+        const fetched = await fetchSlackMedia({
+          options: {
+            url: slackUrl,
+            fetchImpl,
+            requestInit,
+            maxBytes: params.maxBytes,
+            ssrfPolicy: SLACK_MEDIA_SSRF_POLICY,
+          },
+          readIdleTimeoutMs: params.readIdleTimeoutMs,
+          totalTimeoutMs: params.totalTimeoutMs ?? SLACK_MEDIA_TOTAL_TIMEOUT_MS,
+          abortSignal: params.abortSignal,
         });
         if (fetched.buffer.byteLength <= params.maxBytes) {
           const saved = await saveMediaBuffer(
@@ -359,6 +461,9 @@ export async function resolveSlackAttachmentContent(params: {
         files: att.files,
         token: params.token,
         maxBytes: params.maxBytes,
+        readIdleTimeoutMs: params.readIdleTimeoutMs,
+        totalTimeoutMs: params.totalTimeoutMs,
+        abortSignal: params.abortSignal,
       });
       if (fileMedia) {
         allMedia.push(...fileMedia);